Last updated: October 2026
Welcome to Posh Pastures. Below you'll find information about UK delivery, collection, returns, refunds, warranties and our terms and conditions for purchasing paddock, equestrian and agricultural machinery.
We supply equipment to horse owners, equestrian yards, farms, smallholders and rural properties throughout the UK.
Posh Pastures offers UK delivery on a wide range of machinery and equipment, including chain harrows, paddock maintenance equipment, arena equipment, ATV trailers, paddock rollers and water bowsers.
Delivery availability, charges and timescales depend on the product, destination and transport required.
Many products include delivery to mainland UK addresses. Where delivery is included in the advertised price, this will be stated on the product page.
Additional delivery charges may apply to the Scottish Highlands, offshore islands, Northern Ireland and other remote destinations.
Where additional charges apply, we will confirm these before the order is completed.
Estimated delivery times are shown on individual product pages wherever available.
Some machinery is dispatched using pallet networks, while larger equipment may require specialist transport.
Delivery dates are estimates unless specifically agreed otherwise. Consumer orders will normally be delivered within 30 days unless a different timeframe has been agreed.
Occasionally, deliveries may be delayed by transport availability, adverse weather or circumstances outside our reasonable control. Your statutory rights in relation to late delivery remain unaffected.
For large machinery and palletised deliveries, customers should ensure suitable vehicle access is available.
Please consider:
Unless otherwise agreed, pallet deliveries will normally be made to the nearest suitable hard-standing or roadside location accessible by the delivery vehicle.
Drivers may refuse access where conditions are unsafe or unsuitable.
Additional costs arising from failed deliveries, incorrect information or unsuitable access may be charged where legally permitted and appropriately disclosed.
Please inspect your order as soon as reasonably possible after delivery.
If the packaging or equipment appears damaged, take photographs and contact us promptly. Where possible, note visible damage on the carrier's delivery record.
Signing for a delivery does not remove your statutory consumer rights.
Collection is available on selected products from our Warwickshire location by prior arrangement.
Please contact us before travelling so we can confirm that your machinery is ready.
Customers collecting machinery must ensure their vehicle or trailer is suitable and legally capable of transporting the equipment purchased.
If you purchase goods as a consumer through our website, by telephone or another distance-selling method, you will normally have the right to cancel your order within 14 days of receiving the goods.
You must inform us of your decision to cancel within that period. You then normally have a further 14 days to return the goods.
You do not need to provide a reason for cancelling.
Certain legal exceptions apply, including goods made to the consumer's specifications or clearly personalised. A product is not automatically exempt simply because it was specially ordered from a supplier.
Customers may inspect goods in a similar way to how they could reasonably inspect them in a physical shop.
If goods have been handled beyond what is necessary to establish their nature, characteristics and functioning, and their value has been reduced, a deduction may be made where permitted by law.
Unless the goods are faulty or we agree otherwise, customers exercising their cancellation rights are responsible for direct return costs where those costs have been properly disclosed before purchase.
Rollers, harrows, trailers, bowsers and other bulky equipment may require pallet or specialist transport.
Return transport costs can be substantial and will vary according to the item's size, weight and collection location.
Please contact us before arranging the return of large machinery so we can discuss suitable transport arrangements and any applicable costs.
For goods that cannot normally be returned by post, applicable return-cost information or a reasonable estimate should be provided before purchase where required by law.
Where a valid consumer cancellation applies, refunds will normally be issued within 14 days of receiving the returned goods or satisfactory evidence that they have been sent back, whichever is earlier.
Refunds will normally be made using the original payment method unless otherwise agreed.
Where required by law, the original standard delivery charge will also be refunded.
If an enhanced or premium delivery service was selected, only the equivalent standard delivery charge may be refundable.
We may withhold reimbursement until the goods have been returned or evidence of their return has been supplied, where legally permitted.
If your equipment arrives damaged, faulty, incorrectly supplied or materially different from its description, please contact us as soon as possible.
Goods supplied to consumers must be as described, of satisfactory quality and fit for purpose where applicable.
Depending on the circumstances and applicable law, remedies may include repair, replacement, price reduction or refund.
Where we are responsible for collecting or receiving faulty goods, reasonable return or collection costs will be covered by us as required by law.
Nothing in this policy limits your statutory consumer rights under the Consumer Rights Act 2015.
Some new machinery and equipment supplied by Posh Pastures includes a manufacturer's or supplier's warranty.
Warranty duration, coverage and exclusions may vary depending on the product and manufacturer. Please refer to the relevant product information or contact us for confirmation.
Any manufacturer's or supplier's warranty is additional to your statutory consumer rights and does not replace or restrict them.
Where a fault develops, please contact us with your order details, a description of the problem and photographs where appropriate.
We make reasonable efforts to ensure product descriptions, photographs, measurements, specifications and prices are accurate.
Manufacturers may occasionally alter specifications without notice, and minor variations in appearance or finish may occur.
Photographs are for illustration purposes unless otherwise stated.
If a particular specification, measurement or feature is essential, please contact us before ordering.
Used machinery is supplied according to its age, condition and previous use.
Used products may show scratches, dents, cosmetic wear, surface rust, paint deterioration or other signs of normal use.
We aim to describe significant known faults accurately and customers are welcome to inspect used equipment before purchase where practical.
Nothing in these terms excludes or limits statutory rights that apply to used goods.
Unless otherwise stated, prices displayed on our website include VAT where applicable.
Any additional delivery charges will be shown at checkout, stated on the product page or confirmed before purchase.
Orders are subject to payment and confirmation that the goods are available for supply.
If an item becomes unavailable after payment, we will contact you to discuss an alternative, revised delivery date or refund.
Obvious pricing or product-information errors will be handled in accordance with applicable contract and consumer law.
Before purchasing machinery, customers should check compatibility with their towing vehicle, tractor, ATV, UTV, arena surface or intended application.
Important considerations may include:
We are happy to provide guidance based on information supplied by customers.
Machinery must be operated safely and in accordance with applicable instructions, specifications and legal requirements.
Customers must ensure that trailers, towing vehicles and machinery combinations comply with applicable road traffic and towing regulations.
Equipment described as suitable for off-road use only must not be used on public roads unless legally permitted.
Always observe the relevant weight, payload and towing limits.
Where goods are purchased wholly or mainly for business purposes, different legal rights may apply compared with consumer purchases.
Business customers should inspect goods promptly and notify us of any alleged damage, fault or discrepancy as soon as reasonably practicable.
Nothing in these terms excludes liability where doing so would be unlawful.
We are not responsible for losses caused by misuse, incorrect installation, overloading, unauthorised modification, inadequate maintenance or use outside a product's intended purpose, to the extent permitted by law.
Nothing in these terms excludes or restricts liability where doing so would be unlawful, including applicable statutory consumer rights.
Personal information is handled in accordance with our Privacy Policy and applicable UK data-protection legislation.
These terms are governed by the laws applicable in England and Wales.
Consumers retain any mandatory rights available to them under applicable law.
For questions about delivery, returns, cancellations, refunds, warranties or machinery suitability, please contact us.
Posh Pastures
Warwickshire, United Kingdom
Telephone: 07967 928924
Email: info@poshpastures.co.uk
Website: www.poshpastures.co.uk
We aim to provide helpful advice and resolve customer enquiries as quickly as reasonably possible.